Privacy Policy.

Clog Hunter (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you use our website and services, how we use it, and the choices you have. By using our website or contacting us, you agree to this policy.

Information we collect

Information you give us

When you fill out an estimate or contact form, call, text, or email us, we may collect:

• Your name, email address, and phone number;
• Details about your property and the plumbing, drain, sewer, septic, or water heater issue you describe;
• Your address and scheduling preferences when you book service.

Information collected automatically

When you visit our website, standard technical information may be collected automatically, such as your IP address, browser type, device, the pages you view, and how you arrived at our site, using cookies and similar technologies.

How we use your information

• To respond to your inquiry and provide a free estimate;
• To schedule, confirm, and perform plumbing and septic services;
• To contact you about your request or appointment by phone, text, or email;
• To improve our website and understand how visitors use it;
• To comply with our legal obligations.

Text messages (SMS)

How we share your information

We do not sell your personal information. We share it only with the service providers that help us operate — such as our website form delivery and analytics providers — and only as needed to provide our service. We may also disclose information if required by law or to protect our rights, property, or safety, or that of others.

Data retention

We keep your information for as long as needed to provide our services and for reasonable business and legal purposes. You may ask us to delete your information at any time using the contact details below.

Your choices & rights

You may ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you. To make a request, contact us using the details below and we will respond as required by applicable law.

Children’s privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Security

We take reasonable steps to protect the information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review it periodically.